The Internet
In a matter of mere years, the internet changed our
world, transforming even our use of language. When people search for something
they “google” it, and if you ask where to buy a particular item you will
often hear Ebay mentioned. Online shops have evolved to a standard and have
become accepted in large parts of society.
But the internet also supports programs that allow you
to design a custom product using online visualisations, to calculate its cost
and order it. What would the ideal customer counselling entail for a range of
custom-made products? One would have to be able to display the product
graphically and show its actual proportions.
And this is exactly what we do with our design
environments that are offered online. Your customers can use them – uploading
their own pictures, if desired – to design and calculate individual frames and
mounts or even whole exhibition projects.
Your customers will be assisted by the software with
design and cost-saving tips. They can put various projects together and save
them as “my proposals,” which they can later send in the form of a completed
order. This is a service that intelligent customers will soon come to expect as
a standard for online shops.
What is more, we can offer you an error-free order
chain which begins with the Framing Studio that is optimized for retail
customers, which includes a Framing Studio for customers with a basic knowledge
of framing, and which ends with you.
Whichever you choose, you will save counselling time
and receive error-free framing orders that save you the usual time-consuming
follow-ups required in dealing with incorrect orders. If you have a Computerized
Mat Cutter (CMC), we can transfer all technical data adhering to the
customer’s ordered mounts using our autoload function. With an ideal set-up,
you will produce a mount in 2 minutes – a mount that, produced in the
traditional way, would have taken you 240 minutes. We have more information on
this under Computer
Mat Cutter.